Dermaroller Frequently Asked Questions
If you have any other questions you can contact us at any time or simply write your question at the bottom of this page and we will answer it on the site as well as contact you directly with an answer.
Shipping Policy
We offer FREE shipping to any location worldwide. This use our Ultra Eco shipping option which is exclusive to Ultramod Group sites. For details of our shipping methods and times, please visit the shipping and returns page.
Payment Method
Our primary payment method is Google Checkout. We use this to ensure that your details are kept as safe, secure and as private as possible. You can use all major debit and credit cards with this system with 100% confidence. We also accept payment through Paypal - please contact us or email us at lookinggood@dermaroller-planet.com for help and support with any paypal payments.
Which Needle Length To Get
We try to provide as much guidance as to the correct needle lengths to go for throught the site. If you are unsure, or you need confirmation, please just ask. We have members of staff online every day who will be able to help you choose the right length for you. We offer this service free to all our customers.
Which is the best Dermaroller brand to get?
We try to give as much detail on each brand as possible. If you do wish for personal assistance, simply contact us and we will give you no-nonsense advice on which models will benefit you most.
What are Dermarollers used for?
Visit our Dermaroller Treatment Page for a breakdown of all the treatment areas. Briefly, these comprise of
Acne Scar Reduction
Wrinkle Removal
Stretch Mark Removal
Scar Reduction
The use of the dermaroller boosts the effectiveness of topically applied gels and creams. If you are using such a product, by also using a dermaroller you can increase their effectiveness many times over. This is ideal if you are undergoing appropriate hair loss treatment or cellulite reduction treatments using creams and/or lotions.
Do Dermarollers work?
Dermarollers do work - They are sold all over the world and are gaining popularity quickly in the USA, UK and Western Europe. They are a simple stimulant to our body’s own existing natural defences. Remember that the level of success you may achieve could be more or less than other people who have used the same device in the same way - such is the nature of the human body. Visit our How Dermarollers Work page for more information on the process.
How long before I see Dermaroller results?
Depending on what is being treated and how often you use the derma roller, results will begin to be noticeable within two-four weeks (often sooner). If results don’t show, then our in house beauty consultant will help you refine your techniques/methods to make sure you are getting the optimum results from your purchase.
Does skin needling hurt or make you bleed?
When using a dermaroller at home, the process should not hurt or draw blood. When using the derma roller for the first few times, less pressure should be applied to allow your skin to become used to the process. Once accustomed to the needles, more pressure can be applied.
You may find a temporary reddening of the skin for an hour or so after treatment. We recommend the use of sunscreen / block after use. Visit our Dermaroller instructions page for more details.
How much are the Dermarollers?
The cost of the dermarollers range from £18 to £51. These prices may be reviewed at any time as we try to reduce their cost at every opportunity.
15 Comments
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I have pited acne for many years. i am a black African woman can this device help me.
Atieno, yes it can certainly help.
The Dermaroller is safe to use on all skin types. You may wish to send in pictures of your scars so that our nurse can quickly check over whether using a dermaroller is suitable in your particular case. Assuming that there is no other type of scarring to be concerned about, the pitted scars should respond well to the treatment no matter how long you have had them.
You’ll probably want to choose a 0.5mm dermaroller although you may want to get some free advice on this. We’re always here to help you make the right decision when choosing which dermaroller to buy.
Kind Regards
Rebecca - Customer Support
Do we need a special kind of numbing cream before using dermaroller? Or is it just ok to use it directly after washing face without putting any kind of cream? will this hurt? I will have my hubby use this and he has pitted scars. Is using sunblock really needed?
You don’t need to apply a numbing cream. It is used in clinical treatments as they press much harder with the device which would cause serious discomfort. Using the Dermaroller at home means pressing much more lightly (but doing the process more often). If it does hurt when you are using one, reduce the pressure or use a shorter needle length.
As for the sunblock, just take sensible precautions. If it is a dull autumn day, then no, you won’t need sun cream. If you are out and about on a hot summers day, then increase the factor that you would normally use.
Hi! I started getting bad acne when I was pregnant. The acne has left scars that are sightly indented and noticeable under certain lighting. I have become very self concious and feel people are looking at my scars and not me. My scars are about a year old and they are on my lower cheek. Will the dermaroller work for me and if so which type do I need? Please reply soon.
Regards Abbey
Hi Abbey.
I’m sure it’s not the case that they are looking at your scars rather than you. I do appreciate though that these sort of things can make you feel self conscious
It would certainly work for you. In terms of brand, I’d go for either the Dr Roller (expensive bit very good) or our new range (yet to go on the site yet at this point but watch this space!) - the Medic Roller. Both have narrow needles so are ideal for use on the face.
Whilst the Medic Roller is not as well built as the Dr Roller, they are much less expensive. £33 compared to Dr Roller £51.
You should be going for a 0.5mm needle length.
Hope this helps Abbey. You have our email address lookinggood@dermaroller-planet.com if you have any other questions.
Could you tell me which length needle I should go for and which device. My aim is to tighten and improve my skin texture. How close to the eyes can I go, can it be used in the eyebag area or just the crows feet?
Hi, I would like to know if the Dr Roller will help with lines around the eyes and also lines by the chin area. I see it helps with wrinkles but I would like to know if it treats lines the same as wrinkles. Thank you, Judy
how often can i use the derma roller , once a week or every night , i will be using on my face
You can use it every day if you wish. Most people find a routine which suits their own lifestyle and regime.
We do include instructions with every order which people tend to use as a general guide. It is a common approach that for the first couple of weeks, the rollers is used 5 days out of 7 (taking a weekends break) by which time results have already begun to start showing. After that, you may reduce the times that you roll as the healing process will continue at a steady rate.
Of course, everyone is different and I am sure you will find a routine which is right for you. We are here if you need help at any time.
I’ve just purchased a Dr Roller from you to treat my acne scars, im using it 5 times a week. I know that it lasts 3 - 6 months but how will i know when not to use it any more? Also you say to clean in disinfectant once a week when using gently but ive put it in diluted disinfectant after every use just to make sure its always clean, is this ok?
Marie
You’ll know partly by looking at the needles (are they becoming misshapen) and partly by feel. (Is it becoming less comfortable) A bit like when you use a razor blade, you tend to be able to feel that it is starting to fade. Now you can still use it even after this time and we hope by then, you’ll have achieved most of what you set out to do.
Every day cleaning is fine. No problems with that at all.Our instructions are a guide and don’t have to be taken as the only way to do things. Everyone tends to make up their own routines to fit in with their own needs. As long as your taking a common sense approach to things you’re fine. Nothing wrong with having a roller that’s too clean!
Thanks Marie
I have thick strecth marks from being pregnant. Will this make them disapear.Also what needle length should I use?
Hello Faye,
Yes, they certainly work on stretch marks - they do so very well. It is perhaps the most common reason for buying one and you should be seeing a difference within the first week/fortnight of using one.
In terms of needle length, it depends slightly on where on your body you are treating, how fleshy that area is and to be honest, how sensitive you are to the sensation. Generally, most people opt for either a 1.0mm or 1.5mm. We are happy to give you more specific advice at any time as well as help in suggesting suitable models.
Thanks Faye
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