Please contact us if there are questions you may have about dermaroller-planet, dermarollers in general or any problems you may be experiencing. We believe in honest and open communication and we do offer the opportunity for questions to be asked and viewed on-line. You will see at the bottom of most pages, places to leave comments and ask questions.
We offer as many methods of contacting us as possible including a direct Skype link, msn messenger (look up mason.alexd@googlemail.com) or any of the other methods below. You can also leave comments at the bottom of this page which we will reply to as soon as possible.
Methods Of Contacting Us
The best methods of contacting us are via email or telephone. We endeavour to deal with all queries as soon as possible. Telephones are answered between 0900 and 1800 (GMT) Mondays to Friday. Email are replied to within 24 hours if not immediately.
Our email address is lookinggood@dermaroller-planet.com
PHONE
Our Telephone Number is +44 7809 157 064
WRITE
We are happy to hear your success stories, your concerns or any other type of feedback. You can write to us at the address below. Any returns also should be addressed to the following.
Dermaroller Planet Ultramod Group49 Church Lane Darley Abbey
Derby DE22 1EX
6 Comments
Could you tell me how long your dermaroller lasts before it needs changing?
It depends on a few factors. How often you use it, how hard you press, how well you look after it and of course what model you get!
Generally, it is considered that you should look to change your Dermaroller at least every 3 months.
Of course, you should have seen good improvements in your skin long before then. Contact us any time if you need any more help.
if i am using mr dermaroller 5 times a week for how long can i use it before i need a break
hi i bought one of your derma rollers, ive used it three times and can already see great results my only problem is my skin feels and looks dry and flakey in parts around my mouth is that a normal side affect with me being new to derma rolling and can you help me with any advice thanks sandra
I am interested in having a professional dermaroller treatment done by your therapist. Please contact me with further information and availability. I live in Greenwich in London. Thank you.
Jane Harris
Hi Sandra,
It is possible that skin needling can have the unwanted side effect of dry skin which may flake. It is rare that this happens however and is another reason for ensuring you are moisturising after every use. The flaking will cease as soon as you stop rolling but of course it detracts from the benefits that you’re seeing so soon.
You might want to try reduce the amount you are using the roller - perhaps only roll once a week or once a fortnight. this should give you skin more of a chance to recuperate in-between times.
If you still struggling with things, let us know and I’ll refer you to our nurse for more specific advice.
Thanks Sandra
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